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Principal Officers and staff

This section outlines a number of key roles in Parliament.

House of Commons Enquiry Service

If you have a question about the work, history or membership of the House of Commons, contact the Enquiry Service via hcenquiries@parliament.uk

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Lords Enquiry Service and FAQs

House of Lords FAQs

The Lords Enquiry Service provides information on the role, work and membership of the House of Lords.

  • Telephone: 0800 223 0855 (Freephone) or 020 7219 3107
  • Email: hlinfo@parliament.uk
  • Text Relay: 18001 7219 3107

The telephone enquiry service is open from 10am - 5pm Monday to Thursday, and 10am - 4pm on Fridays. During recess, the hours are 10am - 1pm and 2pm - 4pm Monday to Friday.

Please note that the Enquiry Service is unable to forward emails to members of the Lords on your behalf. You can find a member's contact details on their webpage, or use contactholmember@parliament.uk.