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ICGS annual reports and quarterly statistics

The ICGS publishes data and insights about the scheme throughout the year.

Annual reports

The ICGS annual report explains what we have done over the past year. It highlights our main achievements and how we have worked towards our priorities.

The annual report includes data on how people use the helpline, the number of complaints we have investigated, and how many people have taken part in Behaviour Code sessions.

It also shows the work we are doing to help ensure Parliament is a safe and respectful place to work.

Quarterly statistics

The ICGS proactively publishes statistics about how the scheme is being used, the number of calls to the helpline and the numbers of investigations.

Contact the ICGS helpline

Anyone who is, or has been, part of the parliamentary community can contact the ICGS helpline for independent and politically impartial advice.

Telephone: 0808 168 9281 (freephone)

Text relay: 18001 0808 168 9281

Email: support@ICGShelpline.org.uk

Our opening hours are 9am to 6pm Monday to Friday. If you are unable to contact us during our normal opening hours we can arrange to speak to you in the evening by prior arrangement.

Find out more about the ICGS helpline